FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take up to 4 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays.
Tracking number will be send to you after your order has been SHIPPED. If you don't have a tracking number after 5 business days of placing your order please email us at admin@undressed.boutique.
What Shipping Options does UNDRESSED BOUTIQUE offer?
Domestic: We offer Standard Shipping, Expedited Shipping, and Rush Shipping.
International: We offer shipping to Canada, UK, and most other countries.
How long is your In-Transit Time to receive my package once my order has shipped?
In-Transit time starts when your order has been shipped, and does not include standard processing time applicable to the shipping method selected at the time of checkout. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times), please refer to our Shipping Policy.
UNDRESSED BOUTIQUE is not responsible for applicable customs fees, import duties, taxes or any other charges.
Can I cancel my order?
Once an order has been placed, we cannot adjust or cancel the order. Our warehouse processes the orders immediately. Please contact us immediately if changes are needed by email admin@undressed.boutique. We will do our best, however we cannot guarantee we will be able to make any changes.
I have entered an incorrect address what do I do now?
If you auto filled in an incorrect address, please contact us immediately via email at admin@undressed.boutique. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.