Return Policy

Free Returns on All U.S. Orders

Return Requirements:

  • Items must be returned in their original condition—unworn, unwashed, and undamaged.

  • All tags and liners must be attached, and the items must be returned in their original packaging.

  • Returns must be send back within 30 days of receiving your order.

  • Please try on swimwear over underwear and do not remove the sanitary slip.

  • Due to health regulations, soiled, worn, damaged, or laundered items will not be accepted for return. If we receive a suit that is dirty or determined to be soiled, it will not be accepted.

How to Request a Return:

  1. Log in to your account to start a return or email us for customer support at admin@undressed.boutique

  2. Once your return is authorized, you'll receive step-by-step instructions and a free return shipping label via email.

  3. After we receive and inspect your return, we will process you a refund. Refunds typically take 2-8 business days, depending on your bank.

Non-Refundable Items:

  • Items purchased past the 30-day return policy.

  • Items marked as FINAL SALE.

  • Used, worn, or dirty items without tags and hygiene liners attached.

  • Gift cards.

Your satisfaction is our priority. If you have any concerns or special requests regarding your return, please don’t hesitate to reach out to us.

Damaged, Defective, or Wrong Items:

  • If you received a damaged, defective, or incorrect item, please notify us immediately, and we will be happy to exchange it.

Important Notes:

  • No refunds will be issued after 30 days. Please ensure you send your return within 30 days of receiving your order.

  • The original shipping fee is non-refundable.

  • Items on sale 50% off or more are eligible for a refund with store credit only or exchange.

  • International buyers are responsible for the return shipping fee.

  • For international returns, please contact us at admin@undressed.boutique for specific instructions. Note that return shipping fees are the responsibility of the customer.

Contact Us: For any questions or concerns, please email us at admin@undressed.boutique.

Exchanges

Wrong Size? No Problem!

  • You can exchange items within 30 days at no extra cost.

  • If you wish to exchange for a different style with a different value, please email us at admin@undressed.boutique to request an exchange.

Exchange Requirements:

  • Items must be unworn, unwashed, and have all tags attached and liners in place.

  • Please try on swimwear over underwear.

  • Due to health regulations, soiled, damaged, or laundered items will not be accepted for exchange. If we receive a suit that is dirty or determined to be soiled, it will not be accepted.